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Frequently Asked Questions
What is a Wickless Candle?
A Wickless Candle is an innovative candle that embraces the modern era of home fragrance, allowing you to indulge in captivating scents without the worry of an open flame.
How does the Wickless Candle work?
Simply place the Wickless Candle on your favorite candle warmer and let the enticing fragrance fill your space, creating a tranquil ambiance and a touch of sophistication.
How long will the Wickless Candle last?
The Wickless Candle is designed to provide long-lasting, consistent fragrance, ensuring your space is filled with delightful aromas for over 200 hours.
How many square feet will the Wickless Candle scent?
Each Wickless Candle will fill your space with delightful aromas up to approximately 300 square feet. For larger or open concept areas, we recommend using multiple Wickless Candles throughout your space.
What are your shipping rates?
$8.99 flat rate for 3-5 day standard shipping for all orders in the US with a subtotal of $59.99 or below. All orders in the US with a subtotal of $60.00 or above will receive free 3-5 day standard shipping.
When will I receive my order?
Please allow 2-3 days for processing and 3-5 days for standard shipping.
What is your return policy?
To keep costs low, ESA Essentials cannot accept returns or exchanges. If an item is damaged, defective, or incorrect, please contact us at info@esaessentials.com with your order number and photographs of the issue within 7 days of receiving your item.
What if an item arrives damaged?
Contact us with your order number and photographs within 7 days of receiving the damaged item at info@esaessentials.com.
Are the Wickless Candles clean?
The Wickless Candle is a symbol of purity and health-consciousness. We understand the importance of creating a serene ambiance, without compromising your well-being. Our Wickless Candles are free from harmful carcinogens, toxins, and mutagens. They are made from premium, eco-friendly ingredients. With no wick to worry about, this innovative design guarantees a safe and clean burning experience.
Why is there liquid on top of my candle?
Our Wickless Candles are made with natural ingredients. Due to the nature of these ingredients, it is normal to observe imperfections. Liquid separation of the fragrance from wax is one possible imperfection. This will not affect the candle's performance.